GDPR-compliant policies

Pokersi Privacy Policy – How Your Information Is Kept Safe

Your personal information is a trust placed in us. Here you'll find a clear breakdown of what data pokersi collects, why we collect it, and how we keep it secure.

Last updated: 1 July 2026
Reading time: 8 minutes
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Sale to third parties
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Privacy Support

This policy applies to all users of the pokersi.bet website and its related services.

Our Core Commitment

Pokersi never sells your personal data to third parties. You are informed before your data is used, and you can request its deletion at any time.

1Introduction – Why this policy was written

When you pokersiEvery time you open an account, play a game, or make a payment, certain data is generated. This Privacy Policy explains where we store that data, how we use it, and what we will never do with it without your permission.

We believe data protection is not just a legal obligation — it is an ethical responsibility. pokersi-when you share your name, phone number, or payment details, that's an act of trust. Protecting that trust is our highest priority.

The full policy is written in plain English Because we want you to understand everything clearly. If anything is unclear, feel free to ask the support team.

2What Data We Collect

pokersi Only the information that's necessary is collected — nothing more.

Data TypeExampleWhy it's needed
Identity Full name, date of birth, NID number KYC Verification & Age Confirmation
Contact Mobile number, email Account & transaction notifications
Financial BKash/Nagad number, transaction history Payment processing & fraud prevention
Technology IP address, device type, browser Security & access logs
Gaming Betting history, game preferences, session duration Service improvement & responsible gaming monitoring
Location Approximate city/region (IP-based) Service availability check

3How data is collected

pokersi Data is collected in three ways:

  • Directly from you: What you provide through the registration form, KYC uploads, payment details, or support chat.
  • Automatically: Through cookies, log files, and analytics tools while you use the platform.
  • From third parties: Through mobile banking services or identity verification agencies as required by law.

You are informed of the reason before any data is collected, and your consent is obtained where required.

4Why and how your data is used

Your data is used solely for the following purposes:

  • Account management: Login, password reset, KYC verification & account security.
  • Payment processing: Processing deposits and withdrawals, and detecting fraud.
  • Service Improvement: Understanding which features are working well and where issues exist.
  • Personalized Experience: Game suggestions and promotions tailored to your preferences.
  • Responsible gaming: Detecting unusual gaming patterns to provide timely support.
  • Legal obligations: Providing information required by regulatory authorities.
  • Contact: Important account notifications and security alerts.
Marketing Communications: You can opt out of promotional messages at any time. This option is available in your account settings.

5Sharing Information with Third Parties

pokersi Your data is never sold. However, limited information is shared with trusted partners to keep our services running:

  • Payment Processors: For processing bKash, Nagad, and Rocket transactions. Only the necessary payment information is shared.
  • KYC verification service: A licensed third party used to verify identity. Your information is not retained by them after verification is complete.
  • Game provider: Session data required by companies such as Evolution Gaming and Pragmatic Play to run their games.
  • Legal authorities: In response to a valid order from a court or regulatory authority.

Every third party pokersiare bound by a confidentiality agreement and may only use your data for specified purposes.

6Cookie Policy – What Cookies Are and How We Use Them

Cookies are small text files stored in your browser. Many websites don't function properly without them.

Cookie typePurposeMandatory?
Required Maintaining login sessions, security tokens Yes
Purpose Remembering language preferences and theme settings No
Analytics Page views, clicks, and session duration analysis No
Security CSRF protection, rate limiting Yes

You can manage cookies through your browser settings. However, disabling essential cookies may prevent login from working properly.

7How Long Your Data Is Retained

pokersi No data is retained beyond what is necessary.

  • Active account data: For as long as your account remains active.
  • KYC documents: Up to 5 years after account closure (as required by law).
  • Transaction Records: 7 years after the last transaction.
  • Support chat history: 2 years.
  • Analytics Data: In anonymized form for up to 2 years.
Data is automatically deleted once the retention period expires. Any data kept for legal requirements is stored with the highest level of security.

8Your Privacy Rights

pokersi-'s every member has full rights over their own data:

Access

The right to access what information we hold about you.

Correction

The right to correct inaccurate information.

Delete

The right to request deletion of your data.

Processing is limited

The right to restrict certain uses of your data.

Portability

The right to obtain a copy of your own data.

Objection

The right to object to certain uses of your data.

To exercise any of these rights, contact the support team. Requests are typically responded to within 30 business days.

9Security Measures – How Your Data Is Protected

pokersi Following the highest industry standards for data protection:

  • 256-bit TLS encryption: Every data transfer is encrypted. No one can intercept it in transit.
  • Two-Factor Authentication (2FA): OTP verification at login ensures the highest level of account security.
  • Encrypted database: Stored data is protected with AES-256 encryption.
  • Regular Security Audits: Third-party penetration testing every quarter.
  • Access Controls: Restricted staff access – only authorized personnel can view specific data.
  • Data center security: Servers secured at both physical and digital levels.
Keep your password secure. pokersi will never ask for your password via email or phone. If anyone requests your password, treat it as a scam.

10Protection of Minors' Data

pokersipokersi's services are not intended for anyone under 18. We do not knowingly collect data from minors.

If a minor is found to have registered an account by mistake, the account is closed immediately and any collected data is deleted. If a guardian has any concerns, they should contact the support team right away.

11Privacy Policy Updates

This policy may be updated from time to time due to business changes or legal requirements. When changes occur:

  • A new "Last Updated" date will be shown at the top of the page.
  • For major changes, you will be notified in advance via your registered email or SMS.
  • Continued use of the platform after any changes means you accept the updated policy.

Contact our support team to access previous versions.

12Contact – Privacy Inquiries

If you have any questions or requests regarding this policy, please get in touch:

  • Live Chat: Click the chat button in the bottom-right corner of the dashboard — available 24/7.
  • Email: privacy@pokersi.bet – typically responded to within 48 hours.
Requests for data deletion or access will be processed within 30 business days after identity verification.

Why your information is safe with pokersi

Protected on both the technical and policy fronts

No-sell policy
Your Data Is Never Sold

Selling your name, phone number, or any personal information to marketing companies pokersi-'s policy. This isn't a condition — it's a commitment.

Maximum encryption
Bank-level security

The same 256-bit TLS encryption used by international banks, pokersiuses the same standard. Every data transfer is fully encrypted.

Your Control
Your Rights Over Your Data

View, correct, or request deletion of your data at any time. This is your right and pokersi respects that.

Regular Audits
Reviewed every quarter

Third-party security experts conduct reviews every three months pokersi-'s systems are regularly tested. Any vulnerabilities found are addressed immediately.

Limited Access
Only what is necessary

pokersiNo pokersi employee can view your complete profile. Each person's access is limited to what their role requires.

Transparency
Written in plain English

Many companies write privacy policies in dense legal language that no one can understand. pokersi Everything explained clearly and simply in Bengali.

Bonus & Promotion FAQs

The two most common questions from new members

In most cases, the welcome bonus is added automatically — no extra steps needed. After registering on pokersi, simply make your first deposit and the bonus will appear in your account within minutes of payment confirmation. Just keep in mind that a minimum deposit of ৳500 is required to activate the bonus. Deposits below this amount won't trigger the bonus, though the deposited funds will still be credited. Once logged into your dashboard, you can view your bonus balance in a dedicated section and track your wagering progress in real time.

The easiest place to find all the latest promotions is Latest Promotions page, where all active offers are listed in one place. Once logged in, offers applicable to you are also displayed separately on your dashboard homepage. To stay updated on new promotions, enable notifications in your profile settings — you'll be alerted via SMS or app notification whenever a new offer goes live. Weekly offers are typically refreshed every Monday, while monthly tournament and special occasion offers are renewed at least twice a month.

Join Our Secure Platform Today

Your data is protected, your gaming is secure. Register with pokersi and play with confidence.

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